Refund policy

All items are final sale.

We unfortunately will not offer refunds of any kinds. This also applies to gift cards.

If for some reason, you are totally dissatisfied with your order, please send us an email at help@lunamavka.com with your name, order # and information you'd like to share and we'd be happy to offer some additional assistance on the matter. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.